Using Real-Time Operations to Save Lives

PagerDuty is deeply committed to supporting nonprofit organizations through technology and proactive community engagement, particularly during National Domestic Violence Awareness Month. The company's initiatives, led by the Employee Resource Group SisterDuty, include creating toiletry kits and raising funds for shelters like Casa de las Madres. Through its social impact arm, PagerDuty.org, the company pledges 1% of equity, product, and employee time to support global positive change, offering programs like Impact Pricing to provide nonprofits with free access to its platform. This commitment ensures that critical services, such as those provided by the National Domestic Violence Hotline, Crisis Text Line, and Polaris, maintain 24/7 availability, safeguarding lives by streamlining incident response and coordination. By leveraging its technology, PagerDuty enhances the operational efficiency of these organizations, allowing them to focus on their mission of saving lives and addressing urgent social issues. CEO Jennifer Tejada emphasizes the importance of digital tools in supporting the essential functions of nonprofits, paralleling their significance to that in major enterprises, and reinforcing PagerDuty's dedication to improving lives through technology.