Set Responders Up for Success with New User Onboarding

Effective incident response is crucial for organizational resilience, and PagerDuty has introduced two new features to enhance this process: an updated onboarding flow and a User Onboarding Report. The onboarding flow aims to reduce the learning curve for new users by providing customizable notification preferences, mobile app integration, and video training on key incident response concepts, allowing teams to respond to incidents more efficiently. The User Onboarding Report offers administrators real-time insights into PagerDuty usage, enabling them to optimize resource allocation and license management. These features are designed to streamline incident management, increase operational efficiency, and help organizations maintain high reliability in their operations.