PagerDuty becomes Great Place to Work-certified™ in the U.S.

PagerDuty has been recognized as a Great Place to Work in the U.S., with 91% of its employees affirming it as a great workplace, compared to the national average of 59%. This certification, based on employee feedback, highlights the company's commitment to fostering a supportive and ethical work environment, as evidenced by 94% of employees praising management's honesty and encouragement of work-life balance. In response to pandemic-induced challenges, PagerDuty introduced Dutonian Wellness Days, a permanent monthly day off for mental wellness, and adopted a flexible hybrid work model called Distributed by Design, allowing employees to choose between remote or hybrid work options. This approach aims to enhance employee satisfaction and productivity, ultimately benefiting customers through improved service delivery and nurturing a Customer Devotion mindset.