June 2019 Release Overview: Work In Real Time, All The Time, Wherever You Are
Blog post from PagerDuty
PagerDuty has announced a series of updates and new features aimed at enhancing real-time work capabilities and integration flexibility for teams operating across various devices and platforms. These updates include enhanced mobile capabilities for iOS, with functionalities such as improved team management, on-call shift scheduling, and incident response features. Android users will also see updates, including the ability to manage incident subscribers and view status updates. New integrations with tools like Cloudability and Demisto, as well as an upcoming integration with Salesforce Service Cloud, aim to improve visibility and coordination across FinOps, SecOps, and customer service teams. The platform also introduces features like Contextual Search and a User Session Management API to facilitate easier navigation and security management. Additionally, the Visibility Console has been upgraded to provide real-time updates, enhancing the monitoring of technical incidents. These enhancements are designed to streamline operations, optimize resource management, and improve response times in critical situations.