Event Enrichment Platform (EEP) Joins PagerDuty to Cut Alert Fatigue

PagerDuty has announced the integration of Event Enrichment HQ, along with its Event Enrichment Platform (EEP), into its system to create a comprehensive event management and incident resolution platform. This collaboration aims to alleviate the challenges faced by operations teams due to excessive telemetry data from monitoring systems, which often leads to alert fatigue and missed alerts. By implementing EEP, teams can reduce noisy incidents by up to 94% through custom classification rules that filter non-urgent events, ensuring only critical alerts reach the appropriate on-call teams. Additionally, EEP enhances incident resolution by providing direct access to remediation steps in incident notifications, streamlining the process and reducing downtime. The integration is currently available as a closed beta, allowing interested parties to sign up for early access.