Build More Resilient Operations with PagerDuty Incident Management
Blog post from PagerDuty
Mitigating business risk through effective incident management is crucial for modern enterprises, as traditional patchwork approaches have proven inefficient and lead to delays, customer dissatisfaction, and team burnout. PagerDuty has launched its Enterprise plan for Incident Management, part of the PagerDuty Operations Cloud, to address these challenges by providing a comprehensive, end-to-end solution for managing incidents. This new offering integrates automation, communication, and resolution processes, allowing for streamlined alerting, automated remediation, and AI-powered insights, while fostering continuous improvement through features like Jeli Post-Incident Reviews. By consolidating disparate tools and processes into a unified platform, PagerDuty aims to eliminate inefficiencies, reduce operating costs, and empower businesses to focus on innovation and maintaining reputational trust.