4 Tips for Introducing Lightweight Agile to Business Teams

Business teams, like those in Business Operations and Business Intelligence, often face high volumes of urgent requests and critical projects, making traditional project management methods cumbersome. However, adopting a lightweight agile process can help these teams manage chaos effectively. PagerDuty’s business teams have implemented such a process, focusing on four main principles: transparency, prioritization, breaking down work, and measuring progress. By visualizing all current and planned work in a task management tool, teams achieve transparency, which helps in prioritizing tasks by their impact. Breaking down projects into smaller tasks allows for concurrent work and better progress measurement, facilitating reliable predictions of project completion times. Weekly meetings further enhance communication, alignment on priorities, and help in tracking progress, enabling teams to adjust plans as necessary. This agile approach allows business teams to focus on valuable work without requiring professional project managers, ultimately maximizing efficiency, transparency, and predictability.