Nylas is introducing a revamped pricing and packaging model to enhance customer flexibility and accommodate diverse business needs, aiming to foster stronger relationships. The new structure includes three tiers—Free, Pay as you go, and Custom—offering features that range from basic to advanced, such as bi-directional sync, email analytics, and AI/ML capabilities. This allows businesses of varying sizes to select plans that align with their specific requirements, ensuring they only pay for what they need. Additionally, Nylas introduces the Accelerated Customer Experience (ACE), enabling users to test all functionalities in a sandbox environment without cost. This customer-focused approach is designed to support scalability and growth, allowing companies to start small and expand as their needs evolve, thereby providing a tailored and cost-effective solution to building email and scheduling workflows efficiently.