Company
Date Published
Author
David Fabritius, Product Marketing Manager
Word count
791
Language
English
Hacker News points
None

Summary

As digital journeys become increasingly complex, understanding user behavior and optimizing their experience is crucial, yet often hindered by siloed data and limited visualization tools. Browser User Journeys, a new feature integrated into New Relic's Browser Monitoring and DEM solution, offers a visual representation of user flows through Sankey diagrams, helping teams quickly identify successful paths, drop-offs, and high-traffic routes on websites. This feature aims to enhance team efficiency by reducing manual data analysis, allowing engineering and product teams to swiftly debug issues, optimize conversion funnels, and prioritize impactful user journeys. The tool empowers teams to improve user experiences, drive customer satisfaction, and increase loyalty by offering a comprehensive view of real user behavior and enabling faster resolution of performance issues. Available to current New Relic users, Browser User Journeys seeks to transform how teams approach digital experience monitoring by providing a shared, visual understanding of user interactions.