Unlocking observability analytics for QoE with Bitmovin and New Relic

Streaming platforms face the challenge of delivering high-definition, uninterrupted video experiences while enhancing viewer interactions, which Bitmovin and New Relic address through their partnership. This collaboration offers a unified observability framework that combines advanced video analytics with a comprehensive observability platform, allowing platforms to gain detailed insights into viewer experiences and operational efficiency. By integrating Bitmovin's video data with New Relic's telemetry, companies can monitor and optimize quality of service (QoS) and quality of experience (QoE) in real-time, improving content delivery and resolving performance issues swiftly. The partnership provides media companies with the tools to make data-driven decisions, boosting viewer satisfaction and retention by offering a holistic view of the user journey. This approach is crucial as streaming technology evolves, ensuring platforms maintain a competitive edge by consistently delivering high-quality experiences.