Troubleshoot Issues Faster with Enhanced Alert Analysis in New Relic Applied Intelligence
Blog post from New Relic
When faced with an alert, such as a billing service error exceeding 25% for over five minutes, identifying the root cause can be challenging without proper tools. New Relic Applied Intelligence, specifically through its Incident Intelligence and Proactive Detection features, offers automated alert analysis that provides structured data and context to help users troubleshoot efficiently. By configuring Incident Intelligence, users receive meaningful alerts with detailed analysis, including charts, recent activity, key attributes, and comparisons of related signals like CPU and throughput. This system helps streamline the troubleshooting process by offering insights into potential causes and related anomalies, ultimately reducing the time spent sifting through data. The author, Annette Sheppard, emphasizes that these solutions are tailored to specific environments and encourages users to engage with the New Relic community for further support.