New Relic has adopted a usage-based pricing model for its unified platform, providing customers with more value for their money. This approach allows users to pay only for what they use, eliminating the need for shelfware and overage penalties. The company's pricing is comparable to that of AWS CloudWatch and Datadog, but offers more value for the cost. New Relic's usage-based pricing model has resonated with customers such as Chegg and ZenHub, who have seen significant benefits in terms of cost savings and increased data visibility. The company's innovative approach to pricing has also led to the development of new features and capabilities at no additional cost to users. With its usage-based pricing model, New Relic is changing the economics of observability and empowering companies to leverage all available telemetry at a dramatically lower cost than before.