New Relic is undergoing a transformation to align its growth and success more directly with its customers' adoption and consumption of its platform. This shift involves a consumption-based business model that focuses on delivering value to users, which requires changes in sales, marketing, and general and administrative expenses. The company will simplify roles in sales and customer adoption to focus on user success, decrease spend in these areas, and invest more in product and R&D to deliver transformational innovation. As part of this strategy, New Relic is reducing its workforce by nearly 120 employees in the US and up to 40 internationally, providing severance packages, extended benefits coverage, equity vesting, individual career outplacement support, and giving impacted employees their laptops and work equipment to keep for personal use. The company's new strategy aims to help customers realize the full value of its platform to solve business challenges, which will fuel the growth of its business.