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Collaborate and fix errors quickly with Errors Inbox and workloads

Blog post from New Relic

Post Details
Company
Date Published
Author
Scott Sugimoto
Word Count
1,157
Language
English
Hacker News Points
-
Summary

When web applications experience outages or errors, responsibility for resolving these issues can be unclear, particularly when they occur at the intersection of front-end and back-end teams. New Relic Errors Inbox within New Relic One aims to address this by enabling teams to collaborate across unclear boundaries and quickly resolve issues. By creating workloads that group related apps and services, teams can monitor the health of the components they are responsible for. The Errors Inbox organizes errors by occurrence, facilitating error detection, triage, and resolution, while its Discussions feature allows for threaded conversations, which enhances team collaboration. Additionally, Slack integration permits error notifications to be sent to specific teams, ensuring relevant issues are addressed promptly.