The key points of this text revolve around common myths and misconceptions surrounding incident response in IT operations, DevOps, and SRE teams. These myths often lead to ineffective incident response processes that prioritize speed over quality, overlook the importance of proactive learning and prevention, and fail to recognize the value of minor incidents for improving overall system robustness. The article highlights eight common myths, including the idea that "speed is everything," that only customer-impacting incidents matter, and that a blameless culture means no accountability. It emphasizes the importance of focusing on effectiveness, transparency, and proactive learning in incident response processes to improve overall system reliability and reduce downtime.