A Message to New Relic’s Customers and Partners

In response to the COVID-19 pandemic, New Relic is providing essential support to businesses experiencing increased digital traffic and system stress as they manage remote operations and services critical to daily life, such as groceries, education, and video conferencing. Acknowledging the challenges faced by engineers and developers working remotely, New Relic has enacted a business continuity plan to ensure their platform can handle increased demand and offers a Nonprofit Customer Donation Program to provide free access to their platform for organizations involved in COVID-19 relief efforts. They emphasize their commitment to maintaining digital performance and invite new users to explore resources through the New Relic Explorers Hub for assistance in navigating their observability platform. Additionally, New Relic has implemented work-from-home policies across its global offices to help flatten the curve and remains dedicated to supporting its customers throughout this crisis.