Neon Support frequently addresses Postgres query performance issues, which can arise from various factors such as missing indexes, lack of database maintenance, or system resource limitations. To tackle these problems, the Postgres Support Recap suggests three key strategies: using the pg_stat_statements extension to analyze query performance, checking cache hit ratios to ensure queries are efficiently served from memory, and monitoring for table or index bloat that could degrade performance. Pg_stat_statements helps users gather detailed query statistics, while adjusting cache settings can optimize memory usage. To identify and address bloat, commands like VACUUM and REINDEX are recommended, albeit with caution due to their potential impact on database operations. Additionally, the post introduces PgHero, a free open-source tool that offers a performance dashboard for Postgres, providing an alternative to command-line SQL queries for monitoring and analysis.