Lessons learned from building an infrastructure devtool

Nango's journey in building developer infrastructure for product integrations highlights the importance of crafting powerful yet flexible abstractions, which are crucial for creating intuitive and effective tools that meet diverse user needs. Despite initial high-level solutions, Nango learned that offering lower-level control to clients was more successful for integrations, as it allowed for tailored solutions that fit seamlessly with existing product features. This realization came after extensive hands-on experience and iterations, which underscored the value of deep expertise and the need for iterative development to achieve product-market fit. The company's path was non-linear, involving multiple major iterations, each contributing to a deeper understanding of integration complexities and customer needs. Nango emphasizes that getting abstractions right from the start outweighs the conventional wisdom of rapid deployment, as it reduces rework and support overhead while providing a solid foundation for future developments. This experience is shared in hopes of aiding other teams in the developer infrastructure space, while also inviting potential contributors as they continue to grow their team.