Why Leading Insurer Manulife Ditched SQL For MongoDB

Manulife, a leading global life insurance company, is undergoing a digital transformation to enhance customer experiences and accelerate the delivery of digital products. The company's existing relational database infrastructure was hindering innovation, prompting a shift to a NoSQL database system, specifically MongoDB, to improve data handling and application development. MongoDB's flexible schema-less data model, scalability, and cloud compatibility have been instrumental in this transition, allowing for quicker product iterations and improved offline functionality in applications like the MOVE health app and a sales assistance app used by agents. The transition to MongoDB has also streamlined policy lifecycle management and claims processing by simplifying data integration and reducing the complexity associated with relational databases. With MongoDB now serving as the internal standard for NoSQL development, Manulife is poised to further expand its digital capabilities.