Flows, now in open beta for enterprise customers, is a tool designed to help visualize user navigation within products to optimize user paths and enhance conversion rates. It enables product managers and marketers to quickly identify where users drop off in onboarding processes or conversion funnels and discover actions leading up to conversions or churn. By analyzing user behavior, Flows allows teams to pinpoint areas for improvement, such as potential roadblocks for new users, and adjust the user experience accordingly to reduce churn and improve retention. The tool provides insights into the paths users take toward conversion, helping refine funnels and identify distractions. It also facilitates a granular analysis of product usability by comparing the experiences of new versus existing users. Future updates promise more control and integration options, and enterprise customers are encouraged to explore the tool and stay informed about upcoming enhancements.