Mixpanel, originally known for its product analytics capabilities, has evolved to become a comprehensive business analytics tool, allowing the company to consolidate its internal analytics operations and transition away from using Looker. The integration of all business data, including sales and revenue, into Mixpanel has enabled more efficient analysis and exploration, reducing the burden of ad-hoc data requests on the analytics team and fostering deeper insights. Despite initial challenges with data governance and the immutability of event tables, Mixpanel introduced new features such as Warehouse Connectors, Profile History, and Mirror, which resolved these issues by allowing retroactive data changes and enhanced data governance. This transformation has allowed Mixpanel to provide both metrics reporting and self-serve ad-hoc analysis within a single platform, eliminating the need for separate BI tools and aligning the organization around unified metrics. The collaboration between product, engineering, and design teams has been instrumental in developing these new capabilities, ensuring that the tool meets both internal and customer needs.