Merge offers a comprehensive integration platform that combines building and monitoring capabilities within a unified interface, designed to streamline the process of managing customer integrations. The platform provides features such as an Issues Webhook for real-time notifications, intuitive UX for non-technical teams, and built-in issue detection to enhance troubleshooting efficiency. Additionally, Merge's Integration Observability tools allow for in-depth monitoring with searchable, comprehensive logging, and the platform supports a wide range of integrations across various categories like HRIS, ATS, accounting, and ticketing through a unified API. Training and support are available to help organizations effectively manage integrations, freeing up technical teams and ensuring a seamless experience for customer success and support teams.