Merge has introduced a Help Center to enhance user experience and support the diverse needs of its platform users, marking a significant step towards a seamless, self-serve customer experience. This development is a response to user feedback, which highlighted the necessity of providing comprehensive support not only for developers but also for non-developer users engaging with Merge's API services. The Help Center serves as a centralized repository containing easily searchable resources on topics like webhooks, ATS and HRIS partnerships, and linking flow guides. This initiative aims to empower users to explore and utilize the platform independently, ultimately facilitating efficient management of customer integrations.