Merge's Unified API allows companies to integrate with various ticketing systems, enabling them to access and manage ticket-related data and actions within their products. The definition of a ticket API is any API endpoint that lets you create, read, update, or delete a ticket, along with certain associated fields, in a specific application. Several notable ticketing platforms offer APIs worth building to, including Jira Service Management, GitHub, Zendesk, ServiceNow, and Freshdesk, which are used by thousands of companies worldwide to manage customer tickets and internal requests. By integrating with these ticketing systems through Merge's Unified API, companies can bypass technical complexities and connect to over 20 ticketing apps, providing the necessary ticketing data across integrations through a comprehensive common model. This integration enables businesses to add meaningful insights to their products, such as business intelligence platforms, customer relationship management platforms, and human resources information systems, ultimately enhancing their customers' experience.