Company
Date Published
Author
Charlotte Swan
Word count
954
Language
English
Hacker News points
None

Summary

Survey localization is a powerful tool for engaging mobile app users, as demonstrated by Luciq's new feature that allows for the release of surveys in multiple languages simultaneously. The process involves creating a survey in a default language and then adding desired locales, enabling users to receive surveys in their preferred language. Luciq supports a wide range of locales, including Arabic, Chinese, French, and many others, and the survey will automatically display in the user's device locale unless overridden. Users can set their SDK locale for iOS, Android, React Native, Cordova, and Xamarin, ensuring that Luciq's interface is in their language. While NPS questions are automatically translated, custom questions require manual translation. The platform ensures consistency across locales by maintaining the same number and types of questions, although different survey versions can be created for distinct variations. The localization process is complemented by targeting features, allowing surveys to be directed at specific user segments, thus enhancing the relevance and response rate. This streamlined approach allows surveys to be released in multiple locales without additional coding, facilitating a more personalized user experience.