Recent discussions on the design and implementation of agentic software have highlighted the balance between autonomy and structured workflows. Notable contributions include Anthropic's guide on effective agents, Dexter Horthy's "12 Factor Agents," and OpenAI's practical guide, all of which emphasize the importance of blending autonomy with structured processes. LlamaIndex's approach to building agentic systems centers around its Workflows framework, an event-based system that enables the orchestration of execution steps through simple but powerful patterns like chains and loops, allowing for both structured and autonomous operations. The hybrid model of Workflows is praised for offering reliability, clear error handling, improved performance, and human oversight, making it a favorable solution for agent design. The text underscores the importance of using structured processes for well-defined tasks and relying on autonomy for handling unstructured inputs and novel situations, advocating for a pragmatic approach that leverages the strengths of both methods. LlamaIndex also offers LlamaCloud, an enterprise platform with pre-built agentic solutions, and provides resources for implementing these systems using Python and TypeScript frameworks.