Launch Week II Day 2: Track overdue balance and prepare for dunning kick-off
Blog post from Lago
The newly introduced overdue balance feature aims to enhance revenue collection and streamline financial operations by providing tools for efficient invoice management, marking the company's initial venture into dunning processes. This feature offers immediate insights into outstanding invoices, allowing users to automate the tracking of overdue payments, reducing manual work and errors. It is particularly beneficial for businesses with small invoices that fall below payment processor thresholds, like Stripe's $0.50 minimum, by aggregating these into a single overdue balance for collection. Enhancements include a redesigned customer section, a new 'Overdue Invoices' analytics section, and tools to prompt payment action, such as overdue flags and quick filters. Future updates will enable manual payment requests, automated retry of payments, and scheduled email reminders, further simplifying the collection of overdue payments.