Dialpad's team faced challenges in maintaining high standards for data labeling, which impacted the scalability of their AI projects, leading them to adopt a labeling operations solution focused on quality and speed through observability features. High-quality training data is critical for AI development, as it directly influences model performance, which makes improving the quality of data labeling essential. Labelbox's performance dashboard offers AI teams comprehensive insights into their labeling operations, measuring metrics such as throughput, efficiency, and quality to optimize the labeling process. Throughput measures how quickly data is labeled, efficiency examines the time taken for labeling and review processes, and quality assesses the accuracy and consistency of labels, often involving human review and agreement metrics. By visualizing these metrics, teams can align expectations, improve processes, and reduce costs, ensuring high-quality labels and faster turnaround times in AI model development.