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Using Slack ephemeral messages in product notifications

Blog post from Knock

Post Details
Company
Date Published
Author
Jeff Everhart
Word Count
1,660
Language
English
Hacker News Points
-
Summary

Slack's ephemeral messages are user-specific notifications that enhance app functionality and user experience by delivering sensitive, temporary, or contextual information without cluttering conversation history. Unlike permanent messages, ephemeral messages are session-dependent, disappearing after reloads or when viewed on different devices. They are ideal for targeted notifications, sensitive information, contextual assistance, and interactive notifications, with the ability to include interactive components like buttons for user actions. Developers can use the Slack chat.postEphemeral method to create these messages, requiring channelId, userId, and a bot token, among other parameters. By integrating ephemeral messages strategically, developers can provide timely support and reminders, onboarding assistance, and improve user engagement without overwhelming public channels. Tools like SlackKit further streamline the integration of Slack functionality into applications, offering a robust set of components and APIs to enhance user interaction with Slack workspaces.