You need to understand the nature of marketing at a software company is that it's easy to overlook hard-to-measure things like building a brand, focusing on optimizing funnels and growth hacking button colors instead. However, building a brand is crucial for creating emotional connections with customers, which leads to meaningful and sustained relationships over time. Your brand is not just your logo or identity system, but the emotional connection you establish with your customers. It's about how people feel when they interact with your company, and it can be controlled and managed through consistent expressions of your brand values, voice, and visual identity. These elements should reinforce each other and align with your mission and vision. By getting these three pillars right, you'll shape the perception of your brand and be memorable to potential customers.