Response Time: Vol. 11

Kinga Superson, a Customer Support Team Lead at Growbots, is the subject of this interview. Growbots is a sales automation platform that uses AI technology to help companies generate leads and automate their outbound sales process. Kinga's role involves delivering exceptional support to customers, and she shares her thoughts on various aspects of customer service, including the value of patience and resilience, productivity hacks, and what makes human interaction unique. She also discusses her favorite celebrity, movie robot, and book recommendations, as well as her experiences with both positive and negative customer interactions. Throughout the conversation, Kinga emphasizes the importance of self-care, empathy, and setting boundaries in delivering sustained and compassionate service.

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