Live chat tools for sales teams enable real-time connections with website visitors, allowing businesses to turn impersonal funnels into personal, real-time connections. To maximize the benefits of live chat, sales managers need to help frontline reps develop three critical skills: treating chats like phone calls or in-person meetings, being prepared to tackle a wider range of tough questions in real-time, and accelerating the sales cycle and closing deals. By developing these skills, sales teams can improve their efficiency, build trust with leads, and increase revenue.