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The 3 core skills to master real-time selling

Blog post from Intercom

Post Details
Company
Date Published
Author
Jeff Serlin
Word Count
1,032
Language
English
Hacker News Points
-
Summary

Live chat tools for sales teams enable real-time connections with website visitors, allowing businesses to turn impersonal funnels into personal, real-time connections. To maximize the benefits of live chat, sales managers need to help frontline reps develop three critical skills: treating chats like phone calls or in-person meetings, being prepared to tackle a wider range of tough questions in real-time, and accelerating the sales cycle and closing deals. By developing these skills, sales teams can improve their efficiency, build trust with leads, and increase revenue.