A non-technical manager can successfully oversee engineers by focusing on personal growth, building a very human relationship with their team members, trusting them to make decisions and manage their time effectively, and understanding that customer conversations are more about tone and empathy than technical ability. Trust is key in this relationship, and honesty about what you don't know is essential. With the right support network of senior technical teammates, non-technical managers can foster growth and career progression within their organization, ultimately benefiting both themselves and their customers. By adopting a people management approach that emphasizes interpersonal skills and time management, non-technical managers can thrive in overseeing their engineering teams.