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Pleased to meet you: Tips for managing an established team

Blog post from Intercom

Post Details
Company
Date Published
Author
Kuba NiechciaƂ
Word Count
1,052
Language
English
Hacker News Points
-
Summary

You're taking over an established team in a new role and want to ensure a smooth transition. Focus on people first, considering their anxiety and stress, and ease their concerns. Align with the team on goals and plans, but be realistic about what's achievable. Share your opinions and ask for feedback, holding them "extremely weakly" to avoid being perceived as trying to impose your will. Evolve processes slowly, understanding their purpose and consequences before making changes. Learn about the data the team measures and why, and use it to align the team behind a higher-level strategy. Finally, be deeply curious and ask questions, gathering insights into your shared understanding of everything you do as a team, including how they trust each other, their velocity, and what they think about their work.