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Introducing Mobile Carousels: The best way to engage customers on mobile

Blog post from Intercom

Post Details
Company
Date Published
Author
Mathew Cropper
Word Count
1,409
Company Posts That Month
9
Language
English
Hacker News Points
-
Post removed?
No
Summary

Mobile Carousels are a mobile-first approach to customer engagement designed to build deeply personal, long-lasting relationships with customers. They offer a versatile and customizable way to reach, engage, and support customers on their smartphones, helping businesses to achieve several goals spanning the customer lifecycle. With features such as fine-grained audience targeting, A/B testing, goal tracking, and more, Mobile Carousels provide a perfect tool for onboarding, nurture and retention campaigns, announcements, proactive support, and driving action from customers. They are highly customizable, focusing on helping customers take the next best action, with clean, modern designs that feel at home in mobile apps. Mobile Carousels have been shown to consistently increase 21-day retention by 5 percentage points, making them a powerful tool for businesses looking to improve their customer engagement and retention strategies.

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