How AI is unlocking more meaningful work for customer service teams

AI is set to revolutionize customer service teams by freeing them from repetitive tasks and allowing them to focus on more meaningful work. With AI agents handling routine queries, human team members can now tackle complex problems and engage with customers in a more meaningful way. This shift will not only make work easier but also provide opportunities for growth and exploration of new skills and interests. Ultimately, it will allow teams to reconnect with their purpose and passion for helping others.