AI-powered Site Reliability Engineering (SRE) tools are transforming how DevOps teams manage incidents by shifting from reactive to proactive, data-driven decision-making. These tools, including platforms like incident.io, PagerDuty AIOps, Datadog Bits, Resolve.ai, and BigPanda Autopilot, leverage artificial intelligence to predict failures, correlate events, and execute remediation actions autonomously, reducing cognitive overload and operational toil. The transition to AI-driven SRE is driven by the increasing complexity of modern infrastructures, such as microservices and multi-cloud environments, which traditional tools cannot efficiently manage. The adoption of AI SRE tools offers significant improvements in operational metrics, including alert noise reduction, faster incident resolution, and decreased manual intervention, ultimately leading to enhanced reliability, cost savings, and engineer satisfaction. Successful implementation requires careful tool selection based on organizational needs, phased deployment to build trust, and awareness of potential pitfalls like over-reliance on black-box models and hidden costs. As AI SRE tools become integral to incident management, they offer a competitive advantage through improved system resilience and efficiency.