Voice AI for Customer Support

Vonova's AI voice agents harnessing Hume's EVI deliver nuanced emotional intelligence and dynamic adaptability to meet the growing demand for voice interactions, achieving significant efficiency gains of up to 40% cost savings and a 20% boost in AI resolution rates compared to human call centers. The system seamlessly integrates with existing systems while offering empathy and adaptability that traditional call centers cannot match. Hume's EVI adds an emotional layer to the agents, enabling them to understand and respond to emotions, adapt dynamically to user needs, and build emotional connections with customers, ultimately reducing costs and improving customer satisfaction.