Harness Feature Management & Experimentation (FME) has been architected to ensure continuous and resilient feature delivery, even during cloud outages, by employing a combination of automatic fallback mechanisms, distributed decision engines, and a globally distributed streaming architecture. Recent industry cloud outages highlighted the importance of reliable architecture in maintaining uninterrupted service, and Harness FME demonstrated 100% flag-delivery uptime during these disruptions. Key features of the system include graceful degradation, where SDKs automatically switch to polling without manual intervention, and resilient client-side decisioning that maintains real-time flag evaluations even during network disruptions. The separation of the control plane and delivery plane further protects user experiences by ensuring that feature delivery remains unaffected by UI performance issues. This architecture not only helps avoid disruptions but also provides a competitive advantage by ensuring reliability in unpredictable conditions, allowing for continuous improvement and learning from such events. Nico Zelaya, with extensive experience in software development and leadership, plays a pivotal role in shaping these robust systems at Harness, focusing on enhancing the developer experience and maintaining high standards of software quality and reliability.