Introducing the new Premium Support

GitHub has announced an enhanced Premium Support program to cater to the diverse needs of its users, especially those requiring continuous support. The program now includes two plans: Premium and Premium Plus. Both plans offer features such as 24/7 web and phone support, priority ticket handling, guaranteed initial response times, access to premium content, and scheduled health checks. The Premium Plus plan offers additional benefits, including a dedicated Technical Support Account Manager, monthly administrative support hours, and a virtual training class on Git and GitHub best practices. These enhancements aim to provide comprehensive support and peace of mind to GitHub users, especially teams that require around-the-clock assistance.