The text highlights the challenges of modern AI systems, particularly in monitoring and preventing failures in real-time rather than relying on post-incident forensics. It discusses two leading platforms, Galileo and Arize, which offer different approaches to agent observability. Galileo emphasizes real-time protection with its Luna-2 small language models, providing fast evaluation and cost-effective solutions that prevent issues before they impact users. It supports compliance through features like deterministic PII redaction and offers seamless integration across environments. In contrast, Arize focuses on comprehensive monitoring and analysis through its open-source Phoenix tracer, excelling in traditional ML observability but requiring manual intervention for failure prevention. Arize's approach is suited for teams with strong MLOps capabilities who prioritize transparency and control. The choice between these platforms depends on whether an organization values proactive prevention and cost efficiency or prefers in-depth telemetry and historical analysis.