Eldra delivers trusted support for elderly care with ElevenAgents

Eldra has developed a voice-based assistant system, utilizing ElevenAgents from ElevenLabs, to streamline elderly home care by resolving 90% of calls about schedules and visit details through natural-sounding, responsive AI. This service allows seniors, their families, and home care staff to access important information by simply calling a regular phone number, without needing apps or new devices. Eldra chose ElevenLabs for its superior voice quality and language support, particularly in Swedish, which helps build trust among the elderly users who require clear and calming interactions. As the 80+ population is projected to grow, Eldra's solution offers significant efficiency gains for care providers by reducing wait times and administrative burdens, allowing human staff to focus on more complex tasks. Eldra's future plans involve expanding their digital infrastructure to accommodate increasing demand and staffing challenges in elderly care.