Advice for CIOs from the IT frontlines: Design training programs for higher impact and retention

The shortage of IT talent, exacerbated by the pandemic, is pushing CIOs to invest in training and reskilling their workforce to bridge the skills gap. A McKinsey Global Survey highlights the importance of aligning training with business objectives and future needs rather than immediate job requirements. Insights from IT professionals emphasize that effective training extends beyond certifications and requires time for mastery, self-directed learning, and hands-on practice. Leaders should facilitate a culture of ongoing, practical learning that includes understanding new tools before investing in them, and fostering skills such as agility, people skills, writing ability, and analytical thinking to enhance both individual and organizational growth.