Dynatrace dashboards have been enhanced with Markdown capabilities, enabling users to incorporate links, textual information, logos, and formatting to improve functionality and communication. A U.S.-based insurance company effectively used these capabilities to address specific needs: their Help Desk staff can quickly identify the appropriate contacts for issues thanks to a dashboard listing responsibilities, Dynatrace Administrators manage essential information like contacts and blogs directly on dashboards, and visual indicators such as Dynatrace UFOs are explained via Markdown to clarify their status. These examples demonstrate how Markdown usage can streamline operations and enhance the user experience, with a final user suggestion to keep dashboards engaging with elements like emojis.