Creating a global Service Level Objective (SLO) service is an effective strategy for managing and coordinating the performance objectives of related IT services and applications. This approach involves defining and measuring expected performance levels and combining them into a single, overall measure of service quality. By establishing a global SLO service, organizations can track the performance of multiple related services, manage the user experience across different entry points, and assess the performance of a larger overall service. The process involves defining individual SLOs for each service, setting availability and performance targets, and weighting them according to their importance. A complex example also considers performance, with objectives like request times, requiring advanced calculations and weighting. Dynatrace provides tools and guidance for configuring these SLOs, allowing for detailed performance tracking and adjustments as organizational needs change. The use of advanced metrics and techniques can further refine SLO calculations, enabling the management of complex services with precision.