Causal AI offers a transformative approach to understanding complex system behaviors by moving beyond traditional statistical models, which often rely on correlations, to uncover the underlying causes of events. This method employs fault-tree analysis to determine the component events leading to outcomes, proving particularly effective in observability tasks such as anomaly detection and root-cause analysis. However, the success of causal AI heavily depends on high-quality data, which necessitates careful management practices like data governance, data stewardship, and the use of data-cleaning tools to ensure accuracy, completeness, consistency, and timeliness. Organizations face challenges such as fragmented data storage and manual data tagging, which can be mitigated through modern observability solutions that automate the detection of IT assets and streamline data management. By improving data quality management, causal AI enhances system management, observability, and troubleshooting, enabling proactive visibility, reducing false-positive alerts, and fostering strategic focus over firefighting. Platforms like Dynatrace provide the necessary tools for real-time health and performance tracking, facilitating the effective use of causal AI to drive digital transformation and operational efficiency.