Implementing service-level objectives (SLOs) is essential for organizations aiming to enhance software development quality and application performance, especially in the context of microservices-based architectures. SLOs serve as a crucial component of service-level agreements (SLAs) between providers and customers, helping to manage customer satisfaction by setting clear performance benchmarks for services. By defining and monitoring SLOs, organizations can streamline the collection of metrics, facilitate decision-making, promote automation, and minimize downtime, ultimately improving software quality. Creating effective SLOs involves defining critical service paths, establishing reliability measurements, setting realistic targets, and leveraging telemetry data generated by applications. Tools like Dynatrace aid in this process by providing centralized observability, topology mapping, and AI-driven analytics, which help teams develop error budgets and make data-driven decisions. Overall, SLOs focus on aligning service performance with user needs rather than just technical metrics, thereby supporting greater automation and efficiency in DevOps practices.