In the blog, the author shares insights and experiences from working with over 100 companies across various industries on organizing data teams effectively. They explore the challenges companies face in structuring data teams, emphasizing that Business Intelligence (BI) should function as a horizontal support unit rather than being confined to specific business units. The decision-making around technology adoption should involve top executives and be consistent across the organization for better performance outcomes, as evidenced by a Deloitte survey. The author advises against building technology in-house due to high costs and potential obsolescence, advocating instead for openness to new technologies and external solutions. They caution against investing in technology for isolated departments and recommend a unified approach to technology as a strategic element, highlighting the importance of comprehensive, all-in-one solutions like those offered by Intercom and Notion to address a broader range of organizational issues.