I recently joined Couchbase's product team to lead Couchbase Analytics, a service that enables customers to measure near-real-time business operations, derive insights from data, and drive agile decisions. I met with customers to learn about their usage of Couchbase Analytics and identified key business pain points it addresses, including operational workloads being heavily impacted by analytical queries, the need for near-real-time data science experiments, and the inability to efficiently run complex analytical ad hoc queries. Customers use Couchbase Analytics in various ways, such as analyzing customer loyalty and promotion offers, targeting consumer offers based on buying patterns, and optimizing revenue management in healthcare organizations. By working with customers, I aim to improve our products, validate product investments, and shape product roadmaps to support their strategies and successes, ultimately driving customer satisfaction and achieving business goals. The Analytics Service differentiates itself by providing near-real-time analysis of application data without slowing down operational data or query services.