Company
Date Published
Author
Esat Artug
Word count
1605
Language
English
Hacker News points
None

Summary

In a world overwhelmed by information, simply creating more content is not sufficient for brands to capture and maintain consumer attention; instead, they must focus on enhancing content engagement through personalized, data-driven digital experiences. This article explores how leading brands utilize digital experience platforms, structured content, and AI-powered personalization to craft engaging content that resonates with users across various channels and touchpoints. It emphasizes the importance of measuring and analyzing content engagement, which involves tracking metrics such as click-through rates, shares, and conversions to continually refine and personalize content for different audiences. The article highlights how effective personalization requires clean, unified data and seamless integration across channels to provide consistent, relevant experiences that build customer loyalty and extend reach. Examples from companies like Kraft-Heinz and Ruggable illustrate the potential of personalization to significantly boost engagement and conversions, while Contentful's role in supporting these efforts with dynamic content management solutions is also discussed.